Returns are one of retail’s most expensive and underutilized data sources—and the smartest teams are finally putting that insight to work. This session unpacks how retailers are using returns data to solve margin-draining problems at their source: product design, packaging, sizing, and fulfillment. According to Happy Returns, 65% of returns stem from size, fit, or style issues—and every return costs an average of $26 to process. With clear visibility into these cost drivers, business leaders are redesigning products and processes to reduce returns before they happen. Learn how top brands are minimizing touchpoints, improving sell-through, and protecting profit—turning returns from a sunk cost into a strategic advantage.